Customer Experience Specialization
- Cisco Customer Success Manager Specialist exam (820-605) $250 | 1.5 Hr | 2 Individual
- Renewals Manager exam (700-805) $80 | 1 Hr | 1 Individual
Level 1
registered
Partner-level access to Cisco.com tools
Access to Cisco’s Partner E-Learning
Company listing on Cisco’s Partner Locator tool
Use of the Cisco Registered Partner logo
Create Cisco User ID: Create User ID
Register Your Company: Company Registration
Level 2
select
Eligible for NFR across all portfolios
Eligible for Incentive Programs (CSPP , Perform Plus)
Eligible for Seller Reward points
Eligible for Deal Registration (Hunting / OIP)
Use of the Cisco competitive portal
Use of the Cisco Quote Builder quick quoting tool
listed as SMB Specialized in the Cisco Partner Locator tool
Get a branding of Select Integrator
Select Certification is available and valid globally
1. Introduction to Cisco Sales (ICS) 700-150 Exam
2. Cisco Small and Medium Business Engineer (SMBE) 700-750 Exam
* One individual can hold both roles
* Select Certification has no Cisco Career Certification prerequisite, such as CCNA
Signup for two Pearsonvue Account with your company domain.
1. One for Sales Representative
2. One for Technical Representative
Login & Click on "Exam"
Search for (ICS) 700-150 Exam and (SMBE) 700-750 Exam
Proceed with the Exam
LeveL 3
premier
Partner must have a minimum of 2 unique certified Associate (or higher) full-time employees.
Any specialization (Except for the Environmental Sustainability Specialization, Core Security Specialization and the AI-Ready Infrastructure Solution Specialization.)
Valid Partner Agreement in place
Customer service 8 hours a day, 5 days a week
One-hour call back
Pre-Sales Support
Post-Sales Support based on Partner Support Agreement
Level 4
gold
Partner must have at least 4 specializations, including:
1 of below
Customer Experience Specialization
or
Advanced Customer Experience Specialization
and any 3 of these:
Advanced Collaboration Architecture Specialization
Advanced Enterprise Networks Architecture Specialization
Advanced Security Architecture Specialization
Advanced Service Provider Architecture Specialization
Advanced DevNet Specialization
Any Solution Specialization(s)*
*Small and Medium Business Specialization, Core Security Specialization & AI-Ready Infrastructure Solution Specialization excluded.
Partner must have a minimum of 12 unique Associate, Professional, or Expert certified full-time employees,
of which 4 or more must have
Cisco Certified Internetwork Expert (CCIE)
or
50% of the CCIE requirement may be met with Cisco Certified Design Expert (CCDE)
No more than 4 can qualify using one of these:
Selling Business Outcomes (SBO)
Adopting the Cisco Business Architecture Approach (DTBAA)
Introduction to Cisco Sales (ICS)
This may be counted towards the total:
Cisco Customer Success Manager (DTCSM)
specializations